This reminds me of my discussion with the president of a Vancouver-based high-tech firm in 2002. The president wanted to retain me provided I could guarantee new money in their bank account within three days. He also emphasised that I would have to work all by myself because the guys at the company were extremely busy, and they didn't want to be interrupted with minutiae like client acquisition. To my best knowledge the company doesn't exist any longer.
Sometimes there's a single IT budget for the entire company that everyone draws from. But who gets what? Does everyone get the same amount? Do successful departments get more managed it services than other departments? If they don't, then will they start to set up their own IT department? Looks like another problem that you're going to have to solve when you are the CIO...
Are you one of tech support I.T those people who will never own a printer or even install one onto your computer? If so than you qualify as a person who will greatly benefit from disabling the Print Spooler service. If one day you change your mind about that printer, then just turn the service back on. That's why you need to make sure you record every change you make in services by writing it down on paper or storing it in a text file.
Go to start, the little button in the lower left hand side of your computer, in most instances. Now Managed I.T support uttah click on run. Type in "msconfig". You will see several options. Normal startup, Diagnostic startup, and Selective startup. We are going to be selective today and from now on, so click selective.
All kidding aside, using a service like Oovoo is stupidly simple. You setup an account for yourself. Then you're listed in the Oovoo community as available - others can click on your listing and request to be connected. But your video doesn't have to be with another Oovoo member. You can just send an email with a link to your invitee. He clicks on the link and right away he's seeing you through his computer's browser. If he's got a video camera on his computer you're seeing him too.
Overall the main idea here is detail, detail and you guessed it, more detail! If you can get this idea down you will be on your way to submitting better tech support requests that will get you the answers you need faster. After all, everyone wants the problem fixed, now! I truly believe that following these tips can get you closer to that. Though, one more thing, if you can get on phone support, do it! That is a very good thing! Phone support allows you to explain, using the power of your voice, in real-time. So, if that is an option, use it! Do you have some tips? Leave them as a comment!